Frequently Asked Questions

  1. Q: Can I place an order through email, message, or fax? 
    A: We do not accept orders via phone, email, or fax. You can either enter your orders manually or upload a CSV file to our platform. 
  2. Q: What are your operating hours? A: Our operating hours are Monday to Saturday, from 8:30 AM to 6:00 PM (GMT+7). You can reach us at contact@twinklprint.com or call (84) 86-532-8893, and we will respond as soon as possible.
  3. Q: Is there a membership fee to use Twinklprint services?  A: There is no membership fee required to use our services.
  4. Q: Do you have a minimum order quantity? A: No, we do not have a minimum order quantity requirement.
  5. Q: What payment methods do you accept? A:We accept payments via Payoneer, Pingpong, PayPal, and Lianlian.